Move your readings to a new phone

The readings are stored in the app on your phone. If you uninstall the app or reset the old phone before you have moved them, they are lost. Use one of these two ways first. Both are free.

• Google Drive backup moves all profiles with their readings, tags, saved filters and reminders. You need a Google account and the internet. It is in the Google Play version only.
• A CSV file moves the readings of one profile at a time, with notes, tags, weight and oxygen saturation. You need a way to get the file to the new phone, for example email. It works in every version, also the one from Huawei AppGallery.

When you set up a new phone, Android may also offer to copy your apps and their data from the old phone. Whether the readings come along depends on the phone. Open the app on the new phone and check; if they are missing, use one of the ways below.

With a Google Drive backup

On the old phone:

1. Tap Other, the last icon in the row at the top of the screen.

2. Tap Data backup. If it is grey, sign in first, as described in Back up your readings to Google Drive.

3. Tap Create data backup and wait for the message Backup complete.

On the new phone:

4. Install the app from Google Play and finish the first setup pages.
5. Tap Other, then Sign In with Google, and choose the same Google account as on the old phone.
6. Tap Data backup, find the backup of your old phone by its date and model, and tap Restore backup on it.
7. Wait for the message Data has been restored.

Restoring adds the readings from the backup to the ones already on the new phone; it deletes nothing.

With a CSV file

On the old phone, for each profile you want to move:

1. Select the profile, if several family members use the app.

2. Tap Other, scroll down to the section Share PDF reports, CSV or import data and tap Export data.

3. Tap CSV file. Open Filters and tap Clear, so that no filter leaves readings out. Tap Close.

4. Tap Share and send the file to yourself, for example by email. Or tap Save and save it in a place you can reach from the new phone.

More about the file: Export your readings to a CSV file.

On the new phone:

5. Install the app and finish the first setup pages.

6. Save the file on the phone, for example open the email and save the attachment in Downloads.

7. If you moved several profiles, create them first and select the one this file belongs to. More than one profile needs Premium; see family profiles.

8. Tap Other, scroll down to the section Share PDF reports, CSV or import data and tap Import data.

9. Tap the button Import data and choose the file.

10. The app asks Do you wish to remove current data?

    • Tap No to keep the readings that are already in this profile. Readings with the same date and time are not imported a second time.
    • Tap Yes to delete all readings of this profile first.
    • Tap Cancel to stop.

11. Wait for the message Data has been restored.

The readings go into the profile that is selected. Reminders and the profile's date of birth are not in the file; set them up again on the new phone.

Premium on the new phone

Premium is not part of the backup or the file. On the Google Play version, it comes back when the new phone uses the same Google account in Google Play. See Restore, change or cancel Premium.

Between Android and iPhone

The iPhone app, "Blood Pressure: Health+", is a separate app. It does not share data with this one:

• It cannot read this app's Google Drive backup. The backup is kept in an area of your Drive that only this Android app can use.
• It cannot import this app's CSV files.
• This app imports only CSV files with its own columns. Files from other apps usually do not fit.

So there is no way to move readings between the two apps. You can keep a PDF report or a CSV file from this app as your record, open it on any phone or computer, and type the readings you need into the other app by hand.

What to check if it does not work

• The Drive backup is not listed on the new phone. Check that you signed in with the same Google account and that the old phone made a backup. More checks are in Back up your readings to Google Drive.
• The message Data has been restored. appears, but you see no new readings. The file probably uses another separator than the one set in the app. Set the same CSV separator as on the old phone, as described in the CSV article, and import again.
• The app shows File is corrupted! A date or a number in the file cannot be read. This happens when the file was opened and saved again in a spreadsheet program. Import the original file that the app exported.
• The app shows File is empty. The file has no readings. Export it again on the old phone and check the filter.
• Readings appear twice after an import. Before importing, open Filters in History and tap Clear: the app compares the file only with the readings the filter shows. See Readings appear twice.
• The readings went into the wrong profile. In that profile, open Settings, tap Erase data to remove all its readings, then select the right profile and import again. Erasing cannot be undone.