Restore, change or cancel Premium

Get Premium back on a new phone or after reinstalling

In the Google Play version, Premium belongs to the Google account you used to buy it. The app checks it each time it starts.

1. On the phone, open the Play Store and check that it uses the same Google account you bought Premium with.
2. Connect to the internet and open the app.
3. Tap Other, the last icon in the row at the top of the screen. At the end of the section Your Account, the row shows Premium member.

If the row still shows Free plan, close the app completely and open it again. If that does not help, tap Free plan: the Premium offer may show an option to restore purchases. Tap it. Do not buy Premium a second time.

In the Huawei AppGallery version, Premium is linked to your HUAWEI ID. Sign in to AppGallery with the same HUAWEI ID and open the app; it checks your purchase when it starts.

Change or cancel the subscription

Google Play handles the subscription, so you change or cancel it there.

1. Tap Other, the last icon in the row at the top of the screen.

2. At the end of the section Your Account, tap Premium member.

3. Google Play opens on the subscriptions page of this app. Follow the steps there to cancel or change the subscription.

You can also open the Play Store, tap your profile picture and open the payments and subscriptions section.

After you cancel, Premium stays active until the end of the period you have paid for. After that, the ads come back and the Premium functions are locked again. Your readings and profiles stay in the app.

Uninstalling the app does not cancel the subscription. Cancel it in Google Play.

Payments and refunds are handled by Google Play, not by the app.

Huawei AppGallery version

In this version, Premium is a one-time payment, so there is no subscription to cancel. For a question about the payment, contact Huawei AppGallery.

What to check if it does not work

• Premium is gone after a new phone or a reinstall. Check that Google Play uses the same Google account as when you bought it, then open the app again while connected to the internet.
• You bought Premium in the iPhone app. The iPhone app is a separate app and its purchases do not carry over to this Android app.
• The subscriptions page in Google Play lists no subscription for this app. You may have bought Premium with a one-time payment, which needs no cancelling. Or the subscription is on another Google account.
• The app shows No app available to open this when you tap Premium member. Open the Play Store yourself and go to the payments and subscriptions section.
• None of this helps. Write to the developer with the date of the purchase and the order number from the Google Play receipt email. Never send a password.