Back up your readings to Google Drive

Backup keeps a copy of your readings in your own Google Drive, so you can get them back after changing or losing your phone. It is free. Your Google Drive storage is used, not the developer's.

You need a Google account and an internet connection. The backup is available in the Google Play version of the app.

Turn on backup

1. Tap Other, the last icon in the row at the top of the screen.

2. In the section Your Account at the top, tap Sign In with Google and choose your Google account.

3. Google asks whether the app may see and store its own data in your Google Drive. Allow it.

4. Tap Data backup. The row can be tapped only after you have signed in.

5. If the screen shows a message about setting up backup and a Google button below it, tap the button and allow access to Google Drive.

6. The switch Data backup at the top of the screen is now on, and the screen lists your backups.

7. To make the first backup straight away, tap Create data backup. When it is done, the message Backup complete. appears.

How the backup works

• With the switch on, the app backs up by itself about once a day, when the phone is connected to the internet and the battery is not low.
• Each phone has one backup, which is replaced each time. The list shows the date of the last backup and the phone's make and model.
• The backup contains all profiles with their readings, tags, saved filters and reminders.
• The backup is stored in a hidden area of your Google Drive that only this app uses. You will not see it as a file in your Drive, but it counts towards your Drive storage.

Restore your readings

Use this on a new phone, or after you have reinstalled the app.

1. Install the app and finish the first setup pages.
2. Tap Other, then Sign In with Google, and choose the same Google account you used on the old phone.
3. Tap Data backup.
4. Find the backup of your old phone by its date and model, and tap Restore backup on it. The restore starts at once.
5. When it is done, the message Data has been restored. appears.

Restoring adds the readings from the backup to the ones already on the phone; it does not delete anything. A reading with the same date and time in the same profile is replaced by the one from the backup. A profile with the same name as one on the phone is joined with it; other profiles are added.

Delete a backup

1. In Data backup, tap the bin icon next to the backup.
2. The app asks Are you sure you wish to delete selected backup? Tap OK.

Stop backing up

To stop the backups, sign out: tap Other, tap your account at the top, then tap Sign Out. Your readings stay on the phone. Backups already in Drive stay there until you delete them.

What to check if it does not work

• If Data backup is grey and cannot be tapped, you are not signed in. Tap Sign In with Google first.
• If you see Backup files has not been found, there is no backup in this Google account. Check that you signed in with the same account as on the old phone. If you still have the old phone, open Data backup there and tap Create data backup first.
• If a crossed-out Wi-Fi icon appears, the phone is offline. Connect to the internet; the list loads again by itself.
• If you see Could not create backup file and You ran out of space on your Google Drive., your Google Drive is full. Tap Details to open the Drive storage page and free some space.
• If the app shows Your permission is required to update Google Drive Backup when it starts, Google access to Drive has been withdrawn. Tap OK and allow access again.
• If you see Failed to restore data, check the internet connection and tap the backup again.
• The version of the app from Huawei AppGallery has no backup. Export your readings to a CSV file instead and keep the file in a safe place.