Reminders do not appear or come at the wrong time

Start with the checks at the end of Set reminders: notifications allowed, the permission for alarms at an exact time, the battery settings, and the reminder switched on for the right days. If those are fine, look through the cases below.

The notification has the title "My Heart" and shows the note you typed for the reminder, or It's time to measure blood pressure. if you left the note empty.

Reminder notifications are switched off in the phone

Android lets you switch off one kind of notification of an app and keep the others. The app's reminders use the category Reminder.

1. Open the phone's Settings, then Apps, and find the app.
2. Tap Notifications.
3. Check that notifications are on, and that the category Reminder is on and allowed to make a sound.

If the reminder appears without sound, also check that Do Not Disturb is off at that time.

Reminders of another family member stop

After a reminder has gone off, and after the phone restarts, the app sets the next reminders again only for the profile that is selected at that moment. After a restart, the reminders of the other profiles stop at once. Otherwise each of them still comes on its next day, is not set again, and so they stop within a week.

To set them again:

1. Switch to the family member's profile, as described in Track readings for several family members.
2. Open Other, then Reminders. Opening the screen sets all switched-on reminders of this profile again.
3. Switch back to your own profile and open Reminders once more.

Do this again after each restart of the phone. If several people use reminders, keep the profile selected whose reminders matter most.

A reminder still comes after you deleted or changed it

When you delete a reminder, or remove a day from it, the alarm that was already set is not taken back. The old reminder can still come once on each of its days within the next week, and then stops.

To avoid this:

1. Open Reminders and untick the box on the right of the reminder first. This switches off all its alarms.
2. Then delete it, or change its days and tick the box again.

To stop such a reminder at once, restart the phone, then open the app and Reminders.

Two reminders at the same time show only one notification

The app shows one reminder notification at a time. A new reminder replaces the previous one if you have not opened it yet. Set reminders a few minutes apart.

The reminder comes an hour early or late

After the clocks change, or after travelling to another time zone, the reminders of the next seven days can come at the old time. Open Reminders once: the app sets them again at the right time.

The app was stopped

If you tap Force stop for the app in the phone's settings, or a cleaning app closes it, Android deletes all alarms the app has set. Open the app, then open Reminders to set them again. To keep this from happening, do not use Force stop, and in the phone's battery settings allow the app to run without restrictions.

Still not working

Write to the developer and say your phone model, the reminder's time and days, and when it last worked.